Frequently Asked Questions

Everything you need to know about shopping with MAKS Caravan Centre

What is your standard shipping timeframe?

We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days, while express options are available at checkout for faster delivery.

How do I return an item that doesn't fit?

We offer a 30-day return policy. Items must be unworn, with original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

How can I ensure I select the correct size?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options including Klarna and Afterpay.

Are your products ethically sourced?

At MAKS Caravan Centre, we are committed to sustainability. We partner only with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.

Can I track my order once it has been shipped?

Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.